The Challenge
Quorum, a global software company, had two North American in-house recruiters tackling all of the hiring for their operations outside of the U.S. In the notoriously challenging IT talent landscape—with skills shortages and steep competition—they were also grappling with the complexities of recruiting across cultures. Different countries, different expectations, different ways of engaging with candidates.
The client needed to streamline their international recruitment with an experienced RPO partner who could engage culturally diverse candidates, scale to support explosive business growth, and scale up their global talent acquisition program. They needed a talent partner who could bring a different mindset to this complex, multi-continental challenge.
The Creative Solution
Quorum engaged PeopleScout for multi-country RPO that would transform their approach to IT recruitment. We needed support hiring for over 40 role categories across IT and technology, technical support, and solutions consultants, plus corporate roles in HR, finance, and customer success. Our global recruitment delivery centre in Poland and India now support over 20 stakeholders across Czech Republic, India, Netherlands, Norway, and the UK.
Partnership That Actually Works
We partnered closely with Quorum’s internal talent acquisition team to ensure complete compliance with company policies while bringing our specialist IT recruitment expertise to the table.
We leveraged the client’s global EVP and employer brand in our candidate outreach across social media, including LinkedIn. This created competitive advantage by ensuring consistent messaging while tapping into local market knowledge and cultural nuances.
The Onboarding Revolution
Our team regularly advised Quorum’s talent acquisition leaders on local market challenges, including a growing trend in India where candidates were dropping out between offer acceptance and start date.
We partnered closely with Quorum during the onboarding stage to keep candidates engaged. This creative solution addressed a critical pain point that was costing them great hires and damaged their employer brand.
Quorum engaged PeopleScout for multi-country RPO that would transform their approach to IT recruitment. We needed support hiring for over 40 role categories across IT and technology, technical support, and solutions consultants, plus corporate roles in HR, finance, and customer success. Our global recruitment delivery centre in Poland and India now support over 20 stakeholders across Czech Republic, India, Netherlands, Norway, and the UK.
The Onboarding Revolution
Our team regularly advised Quorum’s talent acquisition leaders on local market challenges, including a growing trend in India where candidates were dropping out between offer acceptance and start date.
Partnership That Actually Works
We partnered closely with Quorum’s internal talent acquisition team to ensure complete compliance with company policies while bringing our specialist IT recruitment expertise to the table.
We leveraged the client’s global EVP and employer brand in our candidate outreach across social media, including LinkedIn. This created competitive advantage by ensuring consistent messaging while tapping into local market knowledge and cultural nuances.
We partnered closely with Quorum during the onboarding stage to keep candidates engaged. This creative solution addressed a critical pain point that was costing them great hires and damaged their employer brand.
The Results
Through our focused approach to onboarding, we’ve dramatically improved the dropout rate, with over two-thirds of candidates moving from the offer stage to actually starting their new role with Quorum.
We’ve achieved an 87%+ retention rate of new employees after 90 days. In the IT sector, where talent mobility is common, this level of retention is exceptional. With 73% of candidates submitted being invited to interview, Quorum saw that we understood their needs and could deliver quality consistently. Our precision recruitment saved time and created competitive advantage.
- 87% retention rate
- 73% of candidates submitted invited to interview, saving hiring managers’ time
- Over 40 role categories across IT, technical support, and corporate functions
- 20+ stakeholders supported
- Two-thirds offer-to-start conversion
Quorum was so pleased with the quality of new talent brought in by our team that they asked to expand our partnership to support their in-house talent acquisition team with specialist hiring across Malaysia, Australia, Spain, and South America.
This expansion to APAC and LATAM is validation that our creative approach works across cultures, time zones, and market conditions. It’s proof that when you combine different skillsets with a different mindset, you create sustainable competitive advantage.